Client Value Creation
- Innovensys exists to create substantial and demonstrable value to client businesses by applying innovation, creativity and quality methods. We bring new, innovative solutions to our clients to help them create strategic insight, improve operational performance and deliver sustained value.
- We put the client's interest ahead of our own. This means we deliver more value than expected. It does not mean doing whatever the client asks for.
- Because the success of our business rests entirely with the success of our clients, our organization is designed around our client relationships. As a result of our client-centered approach and the results we deliver, 100% of our clients are willing to serve as a reference.
- We uphold absolute integrity. We show respect to local culture, as long as we don't compromise our integrity.
- We are trusted advisors to our clients. We understand our clients' businesses: what drives them, who their customers and competitors are, where their markets are going, and how their internal organizations work.
- We tell the truth as we see it. We stay independent and able to disagree, regardless of the popularity of our views or their potential effect on our fees. We have the courage to invent and champion unconventional solutions to problems.
- We keep our client information confidential. We don't reveal sensitive information. We don't promote our own good work. We focus on making our clients successful.
- We treat our colleagues the way we expect to be treated - with respect, courtesy, and compassion. We also remember the importance of a sense of humor and a pleasurable working environment.
- We value diversity, ensuring an interesting and inclusive environment and treating people as we would like to be treated ourselves.
- We hold ourselves to the most rigorous professional standards with our work and in our comportment, whether for our largest projects or the smallest detail.
- We believe that solving the hardest problems requires the best people. We believe that the best people will be drawn to the opportunity to work on the hardest problems.
- We believe in helping each other: We give each other tireless support. We are fiercely dedicated to developing and coaching one another and our clients.
- We believe in teamwork and collaboration. We come to better answers in teams than as individuals. So we do not compete against each other. Instead, we share a structured problem-solving or preventing approach, where all opinions and options are considered, researched, and analyzed carefully before recommendations are made.